City of Buffalo
Like other municipalities, the city of Buffalo, N.Y., fields calls from concerned citizens that come in through a variety of channels, including the police, social services and public works...
View ArticleFinding ROI in a swirl of data analytics
Editor's Note: Chosen by a panel of Computerworld editors, these 19 organizations are discovering valuable insights in their data streams, using analytics to solve vexing business and humanitarian...
View ArticleHealthcare CIO takes pride in developing future leaders
Sue Schade worked as a nurse's aide in high school and college, and some members of her family were nurses. But while Schade says she "never thought seriously about being a clinician," she did end up...
View ArticleBimodal IT: A two-pronged approach to delivering innovation and maintenance
It's a feeling that's all too familiar in many an IT department: On the one hand, staffers need to keep the lights on, the systems humming, the uptime up. On the other, they're being asked to help...
View ArticleThe secret to first-rate mobile apps for customers? Iterate, iterate, iterate
Take four heavy-hitting brands -- Allstate, Hilton, United Airlines and American Express, all of which place a premium on customer loyalty and retention. Mix in the customer-pleasing form of mobile...
View ArticleVeteran CIO values personal connections
When Martha Poulter took on the role of CIO at Starwood Hotels & Resorts Worldwide in June 2014, she saw a leadership team that shared her thoughts on how technology supports business strategy....
View ArticleIndy speedway CIO says a sense of urgency drives decision-making
Few CIOs provide services for the diversity of business operations that Rhonda Winter does. As CIO at Hulman & Co., owner of the Indianapolis Motor Speedway, Winter and her IT staff of 12...
View ArticleMake analytics pay off for you and your customers
The Four Points by Sheraton in Halifax, Nova Scotia, had an ongoing challenge typical to most hotels: putting guests in the rooms with the amenities they desire most.To read this article in full or to...
View Article10 hottest tech skills for 2016
The IT team at HRHCare has seen its workload rise in recent years, as the Beacon, N.Y.-based nonprofit has added facilities and expanded its services. Eric Brosius, the organization's vice president...
View ArticleCIO seeks 'disruptive opportunities'
For nearly 150 years, Schindler Group has been moving people. The Lucerne, Switzerland-based company makes, supplies and services elevators, escalators and moving walkways. As it moves toward the...
View ArticleClik here to view.
Tech luminaries we lost in 2015
In MemoriamImage by IEEE History Center, Reuters/Ralph Orlowski, NASAThe past year, like all years, saw the passing of many notable technologists whose innovations, visions and hard work forever...
View ArticleCIO says community service builds team bonds
As CIO of DHL Express Americas, Pablo Ciano's work impacts employees and customers around the globe. A recent example is his effort to implement and maintain a global process standard. To read this...
View ArticleIT careers: How to put your career on the fast track
Kevin Kalahiki moved up fast after landing his first IT job during the boom days of the dot-com era.To read this article in full or to leave a comment, please click here(Insider Story)
View ArticlePayPal
Screening out bad guys is a constant challenge for PayPal, says Mike Vergara, vice president of consumer risk at the online payment service. And screening efforts don't always go right. "Sometimes we...
View ArticleHow IT staffers keep pace at fast-growing organizations
In the past five years, Darren Tedesco's IT staff has grown from about 100 employees to 250 today. And while that's a lot more people to manage, Tedesco, managing principal of innovation and strategy...
View Article
